Cannot Create Soundtoys Version Root Folder At Soundtoys 5 Link [updated] -
or disable synchronization for the Documents and Public Documents folders.
Here is how I fixed it on (though the logic applies to Windows too):
If you need to manually verify the folder structure, the is typically located at: Mac : /Users/Shared/Soundtoys/Soundtoys 5 . Windows : C:\Users\Public\Documents\Soundtoys\Soundtoys 5 . or disable synchronization for the Documents and Public
Search for in the Windows start menu. Click on Environment Variables at the bottom of the window. Find the TEMP and TMP variables.
If you cannot find C:\ProgramData , type %ProgramData% into the File Explorer address bar and press Enter. Search for in the Windows start menu
Does this error pop up or when opening your DAW ?
Open Finder, click from the top menu bar, and enter: /Users/Shared/ . If you cannot find C:\ProgramData , type %ProgramData%
Open .
Ensure your licenses are explicitly "Activated" to your computer or a physical iLok dongle. Summary of Default Installation Paths
If the root folder is corrupted, the most reliable path forward is a deep clean of the existing files. For Mac Users:
Open Finder, press Cmd + Shift + G , type ~/Library/Preferences/ and delete any Soundtoys preference files.