Download the #1 video editing app and create stunning content on your mobile device.

: After changing settings in the Proxy, close and reopen HiSuite to refresh the update check. Windows 11 Compatibility
The "Group version not match" error in HiSuite Proxy is frustrating but entirely solvable. The key is understanding that Huawei's firmware system consists of interdependent components (Base, CUST, PRELOAD) that must work together harmoniously.
: Check the "Preload PKG" checkmark box. Paste the update_full_preload URL directly into its designated field. group+version+not+match+hisuite+proxy+link
The "Group version not match" error occurs when HiSuite detects that the firmware package you're trying to install is incompatible with your phone's current configuration. More specifically, this error appears when there is a mismatch between the firmware version and the corresponding CUST (customization) and PRELOAD packages required for your specific device region and model.
HiSuite is the official software management tool for Huawei devices. Under normal operation, it checks the device's model, region, and current software version against Huawei's OTA (Over-The-Air) servers. It prevents users from installing older versions of Android (downgrading) or installing firmware meant for different regions (e.g., installing Chinese firmware on a Global device). : After changing settings in the Proxy, close
What are you currently on, and what version are you trying to downgrade or upgrade to ?
: Any downgrade will trigger a factory reset and erase all data on your device. : Check the "Preload PKG" checkmark box
: Most modern Huawei firmware requires three distinct packages to flash correctly: : Ensure you have added the URLs for both
The C-Code (Region code) in the firmware URL does not align with the target version defined in the Proxy setup. Step-by-Step Solutions 1. Verify Your Model and Region (C-Code)
The most common mistake is selecting the wrong firmware from the Huawei Firmware Database (FirmFinder). Go to on your device.
No. "Group version not match" simply indicates a firmware compatibility issue. Your phone should boot normally into its existing OS. The error only appears during the update attempt.