: A previous update job failed silently during file transfer, remaining indefinitely in a "Downloading" or hidden "Active" state.
The Dell PowerEdge Error Reference Guide classifies SUP0108 as a warning under Firmware Update Job Event Messages. The root causes generally split into three technical scenarios:
If clearing the job queue didn't work, a full reboot allows the server’s Lifecycle Controller to re-initialize and clear its own internal flags. Reboot the server operating system. : A previous update job failed silently during
var gr = new GlideRecord('sys_update_set'); gr.addQuery('state', 'preview_in_progress'); // adjust as needed gr.query(); while (gr.next()) gr.state = 'ignored'; // or 'completed' gr.update();
Disconnect from the PowerEdge power supply units (PSUs). Reboot the server operating system
: If a firmware installer has placed a temporary RAM drive on the host OS that didn't clear, a full power cycle (shut down, pull power cables for 30 seconds, then restart) is often required to reset the hardware state. Best Practices to Avoid SUP0108
A previous firmware update failed or timed out during package transfer, leaving a phantom task active in the iDRAC database. Best Practices to Avoid SUP0108 A previous firmware
: Large firmware updates (like iDRAC/Lifecycle Controller itself) may exceed standard timeouts, leaving the system in a "Downloading" or "Running" state even after the task has technically completed or failed.
: Do not perform firmware updates when the CPU is under heavy utilization, as it may impact cooling and stability. Use the Right File : Ensure you are using the correct
