Here is the safe procedure to update your firmware for a legacy model:

The official download for is typically managed through the Ricoh (formerly Fujitsu) Global Support portal. Version 2.1.8 is a legacy image capture application designed for the fi Series scanners and is compatible with Windows 7, 8.1, and 10. Official Download & Updates

Regardless of the exact model number, the term "Scandall Pro 218" universally refers to Fujitsu’s professional line of ScanSnap document scanners. To get better downloads, you need to first identify your exact serial number.

Download the latest version of the PaperStream IP (TWAIN or ISIS) driver.

: Install your base version (e.g., ScandAll PRO V2.0.1) from your scanner’s original package first, then execute the 2.1.8 update patch over it.

: The update fixes crashes related to specific barcode recognition ranges and relaxes the tolerance for one-dimensional barcode distortion, leading to more reliable automated document sorting. Utility Fixes

If youg., fi-7160, fi-6130) are you pairing with the software?