You can find this file on the SCCM Site Server at: [SCCM_Installation_Path]\AdminConsole\Bin\i386\CmRcViewer.exe . Setup: Copy this .exe file to your IT staff workstations. 2. The SCCM Agent (Required for Windows 10)
The root cause relates to Windows 10's default behavior of delivering app notifications to the lock screen. The ConfigMgr Remote Control application attempts to push a toast notification requesting permission for the remote session, but this process fails when the workstation is locked. The solution involves enabling the Group Policy setting located in Computer Configuration > Administrative Templates > System > Logon that turns off this notification behavior on the lock screen.
: Ensure the target Windows 10 device has a healthy SCCM client installed and running. You can find this file on the SCCM
This is the primary port utilized by SCCM Remote Control ( CmRcViewer.exe ). Optional Support Ports: TCP Port 135: RPC Endpoint Mapper.
The target Windows 10 machine must have the Configuration Manager client agent installed and active. The SCCM Agent (Required for Windows 10) The
If you choose to fallback or switch to standard Remote Desktop (RDP) from within the viewer.
Tools like , AnyViewer , LogMeIn , and ConnectWise Control are popular alternatives. They often provide cross-platform support (macOS, Linux, mobile devices) and have a simpler setup process that doesn't require a full SCCM infrastructure. AnyViewer, for example, positions itself as a simpler, more user-friendly alternative to SCCM for businesses that don't need its full feature set. : Ensure the target Windows 10 device has
The target Windows 10 machine must have the Configuration Manager client active and reporting to the site.
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