import json try: with open('tecdoc_config.json') as f: config = json.load(f) print("Config loaded successfully") except Exception as e: print(f"Config load error: e")
A corrupt system file can interfere with TecDoc's ability to process data. Windows has built-in tools to check for and repair these files.
Set the "Startup type" to to prevent this issue from happening during future system reboots. Step 5: Whitelist TecDoc in Antivirus Software
Check for files named config.ini , tecdoc.ini , or settings.xml . loading data failed check the configuration file tecdoc
Typical parameters needed:
Before editing files, ensure the backend is running.
This error typically appears immediately after you launch TecDoc. You'll see a pop-up or a dialogue box with the exact message: import json try: with open('tecdoc_config
C:\ProgramData\TecDoc\ (Note: ProgramData is a hidden folder by default) C:\Users\[YourUsername]\AppData\Roaming\TecDoc\
: Use a database connection validation utility to ensure the parameters required to establish a connection are valid.
Re-enter your license details and local storage directory when prompted. 💻 API and Web Integration Issues Step 5: Whitelist TecDoc in Antivirus Software Check
If your catalog references a database hosted on a local server, ensure the server uses a static IP address. If the server utilizes a dynamic IP and reboots, your TecDoc configuration path will break immediately.
: Expired licenses or altered server IP addresses block authorization tokens.
When TecDoc displays this specific error, it means the application launched successfully, but it failed to read, parse, or connect to the core data repository. The most frequent causes include: