Base models utilizing a standard USB connection.
If you own a Samsung monochrome laser printer from the ML-2160 series, you have likely encountered a frustrating roadblock: the dreaded "Replace Toner" or "Toner Empty" message that refuses to go away—even after you have installed a brand new, third-party, or refilled cartridge.
Because firmware fixes must match your printer’s unique Serial Number and CRUM number to work, you generally need to obtain a specific fix file generated for your machine. Step 1: Boot the Printer into Download Mode (Forced Mode)
When a modified firmware file ( .hd or .bin ) is flashed to the printer via a USB loader program ( usbprns2.exe ), it overrides the chip-checking routine. Once flashed, the printer permanently reports the toner level as 100%, allowing you to run the cartridge completely dry or use refilled cartridges without replacing the chip. Finding Your Printer's Information
Installing unofficial "FIX" firmware may void your warranty or brick the printer if done incorrectly. Samsung Printer Reset & Error Code Guides - Farbtoner firmware reset samsung ml 2160 2165 2160w 2165w
If your printer had firmware version V1.01.02.00 and you attempted to flash a fix designed for V1.01.01.12 , the device will reject the file.
What is the of the computer you are using to perform the reset? Share public link
If your goal is to eliminate "Toner Exhausted" errors and print without a chip, you must install a modified firmware. This process typically requires generating a unique "fix" file based on your printer's and CRUM number . Step 1: Get Printer Reports
If your version ends with .35 , .36 , or higher, you are locked out of compatible toners. Base models utilizing a standard USB connection
After the reboot, turn off the printer, open the front cover, and remove the toner cartridge. Locate the electronic chip on the cartridge and cover it entirely with a piece of non-conductive electrical tape, or physically remove the chip from its plastic housing. Reinsert the cartridge and close the cover. Post-Reset Validation and Troubleshooting
What is printed on your Configuration Report?
A: Yes. The old firmware (pre-2018) lacks the "Dynamic Security" feature. You can use Samsung original, HP (compatible), or refilled cartridges without error messages.
With the data in hand, he downloaded a "fix" file—a custom .hd firmware designed for his specific serial number. He connected the printer via USB and dragged the firmware file onto a small program called usbprns2.exe . Step 1: Boot the Printer into Download Mode
Turn on the printer and hold the Stop/Cancel button for about 10–15 seconds until the LED lights flash, then release.
Drag the .hd firmware file and drop it directly on top of the usbprns2.exe icon using your mouse cursor.
(located on the control panel) for approximately 10 to 15 seconds.
Hold the WPS/Print Screen button for 15-20 seconds until the green light stays solid, then release. 2. Identify Key Information Locate these in your reports: Machine Serial Number (SN): A 15-digit code. Firmware Version: Example: V1.00.01.xx
If the power cuts out during flashing, or if you use a firmware version that does not match your exact CRUM or serial number, the printer will become permanently unresponsive.